CRM Management Services
Rubicon has developed and managed clients' CRM systems for more than 20 years. Whilst Rubicon's core focus has been through the provision of CRM services via its Accelerator CRM product, our consultants have extensive knowledge of the configuration of various other CRM systems, including Microsoft Dynamics, to match clients’ business requirements.
Rubicon can advise on the configuration of all aspects of the CRM system, from hardware specification through to maintenance and business process management. Our consultants can also manage internal workshops to determine your business requirements via consultation with your company's staff.
Additional custom modules can be developed to increase the flexibility and meet the requirements of client’s specific processes if these cannot be met by the 'out of the box' functionality.
A recent project for instance has involved Rubicon assisting on the configuration of a major technology service provider's Microsoft Dynamics installation to match their business and reporting requirements. Rubicon's consultants worked alongside the client's own team to deliver the project to specification.
Contact Rubicon's sales team for more information on the range of services which Rubicon offers in this area.