Rubicon CRM for Building Societies |
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“Rubicon's Accelerator provides and excellent opportunity for our clients to implement a proven integrated CRM solution.”
David Webber, CEO, AttentiV Systems
Rubicon's Accelerator CRM solution for improved efficiency and customer service is the only CRM system proven to integrate with Summit. Accelerator's successful integration with Summit has placed Rubicon in a unique position to offer an effective, packaged CRM solution to TietoEnator clients.
The integration of Accelerator with a core banking system enables a single view of the customer. This is used to create comprehensive customer profiles, which are accessible via an easy to use interface, helping to enhance the customer experience.
Business problems typically addressed include:
- Intelligent prompts
- for targeted marketing campaigns
- appropriate and consistent customer service
- Sales Opportunity Management
- Streamlined and automated processing delivers efficiencies and effectiveness
- Service Issue Management
- Streamlined and automated processing delivers efficiencies and effectiveness
- Prospect and Customer contact management
- Reduce risk of accounts becoming dormant through clear audited contact history
- Single view of the customer deliver consistent customer service excellence
- Prospect and customer lead management
- Aggregated views across your customer and prospect databases
- Clear views of sales related activities
- List generation and management
- Automated document production
Accelerator's integration with Summit has been proven at Market Harborough Building Society, where it continues to provide a platform for growth based on excellent customer service.
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